4 Ways to Boost Your Car Count
Smart dealers run smart shops. Get more vehicles in and out of your service bays by improving your capacity, efficiency, productivity, and scheduling.
Smart dealers run smart shops. Get more vehicles in and out of your service bays by improving your capacity, efficiency, productivity, and scheduling.
Voting for this year’s DCAs has commenced with the launch of a survey open to dealers and dealership professionals until May 31.
CarMD’s newly released 2018 Vehicle Health Index indicates more vehicle owners are taking maintenance and ‘check engine’ warnings seriously.
A new feature of Fidelis PPM’s preventive maintenance platform was designed to help independent dealers attract more customers and sell more cars.
Under the new partnership, automotive dealers will be immediately alerted through Mobile Sales Solutions’ Vin-Up portable scanner and printer to a vehicle’s latest Black Book value when it's dropped off for service, enabling better resale opportunities with their service customers.
Xtime presented Ferman Volvo Cars of Tarpon Springs, Fla., with its first-ever Customer Experience Excellence Award.
Xtime exec and ADT contributor Jim Roche has released a new book charting the path to greater fixed ops revenue.
Reaching the next level of fixed ops requires dealers to consider and value their service customers’ implicit, explicit, and latent expectations.
The investment in the communications and payment software provider was led by Kanya Partners, the growth equity group of Kanye Anderson Capital Advisors LP. myKaarma’s solutions are designed to improve the customer experience, efficiency, and profitability of dealership service departments.
Auto/Mate has partnered with Worldpay to add a credit card processing feature to its DMS.
Assuming every service customer will remain blindly loyal to the dealership is a mistake that costs unwitting dealers countless sales.
Auto dealers finally have an answer to a critical compensation question thanks to a 5-4 Supreme Court decision in the Navarro v. Encino Motorcars case.
Whether underperforming service advisors don’t know how to hit their goals or simply refuse, dealers must be prepared to take forceful action.
‘Charlie’ is a new virtual service assistant designed to make dealership service faster while training techs in the process.
A survey of 250 U.S. franchised dealerships revealed a 21% drop in the gross-margin gain between new- and used-vehicle sales as off-lease units flooded the market in 2017.
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