Dealers and dealership personnel are encouraged to vote for their favorite vendors, suppliers, banks and finance companies in 34 categories covering new- and used-car leads, training, marketing, F&I products and more. Voting for the 12th annual Dealers’ Choice Awards is now open and will remain so until midnight on April 15.
At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.
Jim Ziegler is headed to Tampa, Fla., to deliver his Profit Masters seminar at Dealer Summit, which is scheduled for May 3-5 at the Sheraton Tampa Riverwalk Hotel. Register by April 1 to save $100 off a full conference pass.
Jim Ziegler is headed to Tampa, Fla., to deliver his Profit Masters seminar at Dealer Summit, which is scheduled for May 3-5 at the Sheraton Tampa Riverwalk Hotel. Register by April 1 to save $100 off a full conference pass.
Protective Asset Protection’s Rich Moore will present a session dedicated to hiring and training Millennial workers at the upcoming Dealer Summit, organizers announced Monday.
With the new connection, users of the Advent Dealer Management System will have a full complement of data interfaces that allow for bidirectional communication with Hyundai USA.
Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.
Customers aren't coming back to their dealerships for their repairs, according to Cox Automotive's 2016 Maintenance and Repair Study. It shows that more vehicle owners are choosing to go elsewhere because they feel they'll get a better price.
Parts Wizard allows dealers to search for OEM, aftermarket, remanufactured, and used parts at EFG-approved vendors, drastically shortening the time it takes to research parts by up to 30 minutes per claim, the company claims.
The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.
The firm's new augmented reality solution will allow dealer personnel to show customers a fully interactive 4-D view of their vehicle, its warranty coverage and components inside the showroom, F&I office and on the lane.
EasyCare is getting set to launch a new mobile app that will allow dealers to own the ODBII port in their customers’ vehicles. The connection will allow dealers to tailor service offers and alerts, as well as allow customers to perform a full health scan of their vehicle on their mobile device.
Organizers of Dealer Summit have announced that Lt. Col. Bruce Bright, USMC (Ret.) will deliver a motivational keynote address at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.
The new features are designed to ensure dealers better identify and communicate with existing and prospective customers who own vehicles with open recalls.
The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.
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