Congress, CFPB Tussle Over Finance Legislation
The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.
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The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.
F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.
Kirk Manzo, president of The Manzo Group, identifies the key to increasing product acceptance among your customers. Manzo talks about how to update your presentation of information to increase customer engagement & experience.
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