Report: Inconsistent F&I Training Puts Dealerships at Risk
A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had progressed.
A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had progressed.
Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.
Generations Digital has launched Generations Digital University, a new training program anchored by a Google Analytics certification course designed specifically for auto dealers.
Dealers and dealership personnel named 71 companies in 35 categories as their favorites in the 2019 Dealers’ Choice Awards.
Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.
Former Walser Automotive Group executive Amber Reddin has joined Mezen Dealer Services as an F&I development manager.
Industry Summit and P&A Leadership Summit organizers announced the opportunity for attendees to reserve their rooms to stay onsite at the event and close to the action ends at midnight Friday.
gvo3 & ACE’s Gil Van Over will return to the Compliance Summit stage with a session dedicated to the most frequent source of noncompliance: the sales department.
Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.
Resident compliance expert will discuss the regulations surrounding the automotive industry and dealers’ plights with fraud and legal challenges.
The original Industry Summit room block has sold out, but event organizers announced that additional rooms have been added at a discounted rate.
FrogData analysts say auto dealers can set more appointments, close more sales, and reduce costs by building a lead follow-up process based on timing by lead source.
The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.
Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.
Attendees are encouraged to register for the 2019 Industry Summit this week to receive a $100 discount and the chance to win a free hotel stay in New Orleans.
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