Q&A: Academia Is the Bridge to the Millennial Workforce
Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.
Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.
Those of us who actually work in dealerships can and should get serious about countering the rhetoric spouted on college campuses and elsewhere that says there’s no future in the car business.
F&I pro urges dealers to let your competitors beat up, wear down, and abandon customers while you deliver a buying experience that drives loyalty with a focus on communication, accountability, and teamwork.
F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.
Zurich North America announced the launch of a new, post-sale F&I products selling system and enhancements to its online training portal, both of which will be on display at NADA Show 2019.
Experts say a Marchex analysis of more than 300,000 inbound calls proves auto dealers and sales professionals who optimize call-handling are poised to capture more customers and revenue.
A new study commissioned by Roadster finds auto sales professionals leave the average customer’s side once every 20 minutes during a typical car-buying transaction, a pattern that can decrease customer satisfaction by up to 30%.
United Development Systems announced the addition of 30-year industry veteran Doug Fiore to its Southeast F&I development team.
American Auto Guardian Inc. has announced the course schedule for the eighth year of the company’s F&I certification school.
A new solution for auto dealers was designed to build a ‘Human Firewall’ to reduce the risk of phishing attacks by 25%.
My BDC Success was designed to provide remote monitoring, tracking, and training services to dealers seeking greater production from their business development centers.
F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.
The National Automobile Dealers Association has released dates and locations for its next five annual conventions.
Contrary to popular belief, car buyers still prefer to negotiate price face-to-face, according to new research by Jumpstart Automotive Media.
AUL Corp.’s Bryan Nieves offers advice for dealers who are in the market for a new agent, including what to look for in an F&I training program.
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