Harlene Doane - A recent manufacturer study indicated a sharp rise in the chance of selling a customer another vehicle based on the number of times they visit your service department. A single service visit increased that chance by 29 percent...
Harlene Doane - Many new vehicle dealers are now using this software, also known as inventory prediction programs, to ensure they are stocking the vehicles buyers want. In some cases, this has caused dealers to say no to a ...
Harlene Doane - Every dealer has a certain level of expectations when working with lead providers, and all services bought are measured against...
Harlene Doane - These products were also designed to integrate with the dealership Dealer Management System (DMS)...
Harlene Doane - “The system was designed to accommodate the dealers’ work flow, not to impede or change it,” said Brad Rogers ...
Harlene Doane - The combination of investing in areas of the dealership with the largest margins ... are driving the increase in revenue...
To conduct the review, more than 10 CRM providers were asked to participate in an open, honest evaluation of their product...
“We have a seasoned team of 24 commissioned sales people. Our entire staff works hard to assist us in reaching our goals.”
The three R’s-- Review, Revise and Revisit. Regardless of which position you hold in the dealership, these three items apply ...
They will continue looking under any rock to find profit opportunities for their other profit centers.